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FAQs

Questions? Check below for answers to common questions we receive or just reach out and we’ll gladly explain our services!

Insurance & Payment Information

Do you Accept insurance?

While we are considered out-of-network (OON) providers by most insurance companies, we are currently in-network with *Aetna and *Medicare. Please note that many insurance plans have out-of-network benefits that will typically reimburse between 50% to 80% of session costs after your deductible is met. Most Medicaid plans do not currently offer OON benefits.

*We have some participating providers with Medicare, however we are not in-network directly with crossover/supplementary plans.

*At this time our participating providers have room on their caseloads for individual sessions. Please note, Aetna Student plans through Universities and Colleges do require a referral from the school directly to the insurance plan prior to holding any sessions with our therapists. 

What is your fee and payment policy?

Session rates depend on the therapist and experience. Our current rates range between $150-225 for a 50-minute session.

Individual fees are determined prior to beginning therapy, and we accept payment via credit card.

What is Your Cancelation Policy?

Our cancellation policy requires 48-hour notice of cancellation. Cancellation with less than 48 hours’ notice requires payment in full. If you are unable to attend your session in person, we are available via phone or video. These methods can also be used as a plan for individuals with potential obstacles to attendance such as frequent travel, chronic health issues, COVID-related concerns, and more.

Common Questions

What Can I expect for the first session?

How often do I need to come in?

Do you only see LGBTQ+ couples or individuals?

No, our doors are open to everyone, regardless of gender identity or sexual orientation. While we have a strong focus on supporting LGBTQ individuals, we also specialize in working with those who have experienced traumatic childhoods and challenging relationship dynamics. We welcome patients from all backgrounds and walks of life, and we are committed to providing compassionate care tailored to each individual’s unique needs.

Experience Joy & Fulfillment at Manhattan Mindful and Let Our Mindful Approach Unlock Your Potential for Lasting Change