FAQs
Questions? Check below for answers to common questions we receive or just reach out and we’ll gladly explain our services!
Insurance & Payment Information
Do you Accept insurance?
While we are considered out-of-network (OON) providers by most insurance companies, we are currently in-network with *Aetna. Please note that many insurance plans have out-of-network benefits that will typically reimburse between 50% to 80% of session costs after your deductible is met. Most Medicaid plans do not currently offer OON benefits.
*At this time our participating providers have room on their caseloads for individual sessions. Please note, Aetna Student plans through Universities and Colleges do require a referral from the school directly to the insurance plan prior to holding any sessions with our therapists.
What is your fee and payment policy?
Session rates depend on the therapist and experience. Our current rates range between $175 – $350 for a 50-minute session.
Individual fees are determined prior to beginning therapy, and we accept payment via credit card.
What is Your Cancelation Policy?
Our cancellation policy requires 48-hour notice of cancellation. Cancellation with less than 48 hours’ notice requires payment in full. If you are unable to attend your session in person, we are available via phone or video. These methods can also be used as a plan for individuals with potential obstacles to attendance such as frequent travel, chronic health issues, COVID-related concerns, and more.
Common Questions
What Can I expect for the first session?
The first session is an opportunity for us to meet face-to-face and start building a safe and supportive connection. During this time, your therapist will gather the most important information needed to ensure your safety and address your immediate concerns, going at a pace that feels comfortable for you. You are welcome to share your personal history and present-day concerns, as well as any goals you might have for therapy. Together, you’ll address any questions or concerns you have about the process and identify a plan for moving forward. If you both agree to continue working together, therapy will begin in the following session. If, for any reason, you or your therapist feel that working together may not be the best fit, we will provide you with specific referrals to other resources or professionals.
How often do I need to come in?
Therapy is most powerful when it’s conducted weekly. This is verified by countless studies and my professional experience as a therapist. Without a doubt, we’ve found that clients who commit to weekly sessions for the duration of treatment make the greatest transformations. Occasionally, it may be appropriate to meet more or less often, depending on your needs.
How do I know if LGBTQ+ affirming therapy is right for me?
Many people seek LGBTQ+ affirming therapy because they want a therapist who understands the lived experience of being LGBTQ+, trans, nonbinary, or gender expansive without needing to be educated first. For others, affirming therapy simply means working with someone who recognizes that gender, sexuality, relationships, and desire are part of every person’s story—not just queer people’s. At Manhattan Mindful, we believe everyone has a unique relationship with identity, intimacy, and self-expression. An affirming therapist creates space for curiosity rather than assumptions, allowing you to explore your experiences without shame, judgment, or the pressure to fit into anyone else’s definition of who you should be.
Do you offer trauma-informed therapy in Manhattan?
Yes. We offer both in-person trauma therapy in our Manhattan office and virtual therapy throughout New York State.
Trauma treatment is one of our core specialties. Our clinicians receive extensive training, consultation, and ongoing supervision in treating trauma and complex PTSD through relational, somatic, attachment-based, and Internal Family Systems (IFS) approaches. We believe trauma therapy requires far more than learning a few techniques—it asks therapists to understand how trauma shapes the nervous system, relationships, identity, and the ways people learn to survive.
Healing from trauma happens in the context of safety, trust, and a skilled therapeutic relationship. That’s why we place such a strong emphasis on advanced clinical training, self-awareness, and reflective supervision, creating a space where clients can move beyond survival and toward greater connection, resilience, and lasting change.
Is AI a good replacement for therapy?
AI can be a helpful tool for reflection or education, but it cannot replace the healing that happens between two people. Many of the concerns we treat—including trauma, relationships, sexuality, attachment, and identity—develop within relationships, and they heal within relationships, too.
At Manhattan Mindful, we specialize in relational therapy, where the relationship between therapist and client isn’t just a backdrop for treatment—it’s one of the primary mechanisms for change. As trust develops, the ways you protect yourself, connect with others, navigate conflict, communicate your needs, or fear vulnerability naturally emerge in the therapy room. Together, we can notice those patterns with curiosity, compassion, and care, creating opportunities for lasting change that simply aren’t possible with AI alone.
When you’re doing deep emotional work, another human being isn’t optional—it’s essential.
Is therapy confidential?
Yes. Confidentiality is one of the foundations of psychotherapy. With a few legally required exceptions related to safety, what you share in therapy remains private. We know that many of our clients—including healthcare professionals, attorneys, executives, educators, therapists, and others in positions of trust—need a space where they can speak freely without worrying about judgment or exposure.
We take privacy seriously, from the way we communicate to the way we protect your health information. Our clinicians do not use AI note-taking software, ambient listening tools, or AI assistants during therapy sessions. The only people present are you and your therapist.
Our goal is to create a relationship where you don’t have to carefully manage how you’re perceived—where you can bring the parts of yourself you’ve never felt safe enough to share, knowing they will be met with respect, curiosity, and care.
Do you work with therapists and other mental health professionals? Yes. We frequently work with therapists, psychiatrists, physicians, social workers, graduate students, and other helping professionals. Being the person others rely on doesn’t mean you stop needing support yourself. In fact, many clinicians seek therapy with someone outside their own professional circles who understands the emotional complexity of this work. Our therapists are experienced in relational psychotherapy, Internal Family Systems (IFS), trauma treatment, sexuality, and attachment, creating a space where you don’t have to explain the basics of clinical work before you can begin your own. Whether you’re navigating burnout, countertransference, professional identity, relationships, or personal growth, therapy can be a place to care for the person behind the clinician.
Can therapy help even if I’m high-functioning?
Absolutely. Many of our clients are successful in their careers, relationships, and communities, yet still feel stuck, overwhelmed, disconnected, or exhausted. High-functioning doesn’t always mean thriving. Often, the strengths that helped you succeed—independence, achievement, perfectionism, or always being the one others can count on—can also make it difficult to slow down, ask for help, or build the relationships you truly want. Therapy isn’t just for moments of crisis. It’s a space to better understand yourself, deepen your relationships, and create a life that feels more connected, authentic, and fulfilling. You don’t have to wait until things fall apart before you deserve support.
Why does the relationship with my therapist matter?
The relationship between you and your therapist is one of the strongest predictors of successful therapy. Many of the challenges people bring to treatment—including trauma, relationship difficulties, attachment wounds, shame, anxiety, and struggles with intimacy—developed in relationship. Healing often happens there, too.
At Manhattan Mindful, we specialize in relational psychotherapy, where the therapeutic relationship is not simply a supportive backdrop—it’s an active part of the work. As trust develops, the ways you connect, protect yourself, communicate your needs, navigate conflict, or respond to closeness naturally emerge in therapy. Together, we explore these patterns with curiosity and compassion, creating opportunities for insight, new experiences, and lasting change that extend well beyond the therapy room.
Experience Joy & Fulfillment at Manhattan Mindful and Let Our Mindful Approach Unlock Your Potential for Lasting Change